At JSG Store, we are dedicated to shipping your order quickly and with the utmost care. For orders placed Monday through Thursday before 2 PM EST, we will ship only on business days, pending availability and credit card authorization. This does not include holidays. Orders that are placed Friday, Saturday or Sunday will ship the following Monday.

Please note that quoted delivery times do not include Saturdays, Sundays or holidays. When placing an order, please calculate business days only for arrival time.

JSG uses USPS for delivery depending on the origin of your order, determined by product availability. Orders shipping from our Florida warehouse will be shipped via USPS and will, therefore, be undeliverable to PO boxes. Orders shipping from our store locations in Cape Coral, Florida will be shipped via USPS unless otherwise requested. You will receive an email notification with a tracking number when your order has been shipped.

Due to product availability, orders with multiple items may be shipped from more than one of our locations. If this is the case for your order, we will send you an email notification with details concerning the origin of each item with a tracking number for each.

If a package is returned to us or shown as undeliverable, JSG store cannot be held responsible for the cost of the return package. This amount will be deducted from your refund.

If for some reason the merchandise you have selected is currently unavailable or additional identification is needed for your credit authorization, we will contact you directly with a follow-up email.

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